Privacy Policy

Last updated: March 20, 2026

This Privacy Policy explains how Web Waala ("we", "us", "our") collects, uses, and protects your personal information when you use our website builder platform.

Information We Collect

  • Account information: Name, email address, and profile picture from Google OAuth sign-in.
  • Business information: Business name, industry, contact details, and other information you provide during the onboarding interview.
  • Brand configuration: Design preferences including color palettes, typography choices, and layout selections.
  • Payment information: We do not store credit card or bank details. All payment processing is handled securely by Razorpay.
  • Usage data: Pages visited, features used, and error logs to improve our service.

How We Use Your Information

  • To generate your website content and design based on your preferences.
  • To process payments and manage subscriptions via Razorpay.
  • To save your projects so you can continue editing later.
  • To improve our platform and fix technical issues.
  • To communicate with you about your account or service updates.

Payment Processing

We use Razorpay as our payment processor. When you make a payment, your card details are handled directly by Razorpay and are never stored on our servers. Razorpay is PCI-DSS compliant and follows industry-standard security practices. Please refer to Razorpay's Privacy Policy for details on how they handle your payment information.

Cookies

We use a session cookie for authentication (to keep you signed in). We do not use third-party tracking cookies or advertising cookies.

Data Retention

Your account and project data are retained as long as your account is active. If you request account deletion, we will remove your personal data within 30 days. Generated website files that have been downloaded are not stored on our servers after delivery.

Your Rights

You have the right to access, update, or delete your personal information at any time. To exercise these rights, contact us at the email below. For users in India, these rights are protected under the Digital Personal Data Protection Act, 2023.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at privacy@webwaala.com.